Customer Reviews

We pride ourselves on our high customer service

But don't just take our word for it, read our customer reviews below.

Samantha Jameson
Thank you so much for making what is usually a very drawn out and and tedious job when it comes to car hunting. From the first visit through to completion, the whole experience was professional yet relaxed. The quality and variety of cars was impressive for a site of its size, and there was no hard selling at all. We will definitely be back in the future and would certainly recommend Roadstar to anyone looking for quality and affordability.
Jason Doherty
I purchased a lovely Volkswagon Passat CC from Roadstar in Coventry on Sat 13th Jan. From start to finish service has been first Class. I live in Derry in N.Ireland and seen it on autotrader and really liked it so decided to email to ask details on car. I was dealing with Paul and he was emailing me answering various questions i had and also sent with the AA Report on the car as well which was very helpful as i hadnt seen the car in person. I had fly from Belfast to birmingham then train to Coventry were i was told to get a taxi from train station and they would refund the taxi fare to get to Roadstar which was an added bonus. When i arrived i was greated by Joseph sales person who looked after me very well from start to finish. Let me look around car and test drive etc and explained everything to me about the car etc and AA 3 month warranty. Car was sitting ready for me for departure even told me were to get diesel etc for my long journey to get to scotland to get the boat home. Overall the service from both Paul and Joseph was excellent and would recommend buying a car from Roadstar to anyone.
Bryan Xavier
I would like to thank you for many reasons. Firstly I was reluctant to purchase from Roadstar automobiles, as I have not known anyone who purchased from there before. The price of the car I purchased was reasonable compared to many showrooms like " Available Cars" " Trade Centre Cars" and many others. I really liked the car and the AA report was good for this car. However I did have few issues with the car immediately after the purchase and I am glad that you were kind enough to address my concern.

I would like to thank you again for resolving the defects in the car and I can promise you that I will refer Roadstar Automobiles to many others not just for price but most importantly for after sales service.

Kind Regards,

Bryan Xavier
Kevin Piggot
I\'d like to thank Richard,for the swift professional,service when I purchesed my car would highly recommend thanks
Hayley Platt
I purchased a lovely Peugeot 208 from Roadstar in Coventry, the sales process went very smoothly and I took the car home the same day I went to see it so I was very happy however, within a few days of getting it home the engine management light came on and it wasn̢۪t driveable. Thankfully, the car came with a 3 month AA warranty because after it had been to a couple of different garages ending up at a Peugeot dealer for specialist diagnostics, it turned out the fuel pressure pump had gone which is a cost I would not want to be paying for after having driven the car about 4 times since buying it.

I don’t know if this was something that had gone before I purchased the car or after I had purchased it and it was simply a coincidence but I literally cannot fault the aftercare customer service member I spoke with â€Gupi”, she was simply excellent. She was very efficient with assisting in getting the car to a Peugeot dealer, corresponding with the AA warranty company on my behalf and also the garage where the car was being fixed to ensure it was sorted ASAP so that I wasn’t without a car I had literally just purchased for any length of time.

Roadstar have a lovely selection of cars and I can̢۪t really fault the service I received from the employees.
Joe Moss
Absolutely brilliant service from this company. Salesman Richard was very patient with me and I got a good discount. Will definitely recommend my friends.
Hannah Sultan
Excellent service on the day and the car is lovely. After care service from Gupi was great, she is a credit to the team. Gupi was very friendly and went over and above! Will be back to Roadstar automobiles for my next purchase - great range of high end cars.
Mark Rowe
I was very impressed with the service i recieved,when buying my car from Roadstar. They went out of their way to satisfy their customer,and never put themselves first,allways their customer. Whatever problems were involved,they dealt with them impecabally,and never made a big thing about any problems at all,just got on with dealing with it. I never felt that any situation was a problem,and that any hurdle could be mastered.
Many thanks to Road Star.
Regards,Mark Rowe.
Penny Royston
Car is lovely, well pleased
Isac Mohammed
May I comment that having previously worked in direct sales I applaud your emails in terms of making me feel honoured at price you're giving me. Please take that as a compliment
Chuck Ahia
Hi,
I would like to extend my deep appreciation to members of your staff. I bought this car(Mercedes CLA RJ63 HZB)without coming to test drive it and had to rely on the words of a salesman I had not met. Naturally I was apprehensive as we have all read about horror stories from dealers but I am happy to say this was not the case. Everything I was assured by the salesman has been evident, the car looks stunning; in and out and the driving experience has been great. Although there was a minor situation with the car with the car management light coming up, however, the sales man was prompt in signposting me to the effective customer care department. The customer care team not only promptly found a good garage that rectified what turned out to be a minor issue but still followed up with another call to ensure that I was satisfied with the outcome and informed about the warranty etc. I am a very satisfied customer and I will be recommending your dealership to friends and family. Thank you to the sales team and customer care team for an exceptionally wonderful service.
kind regards
Chuck Ahia
Sharon Keenan
Just purchased my BMW from this company, I received an excellent service from start to finish, was made to feel very welcome even with my children in tow! There are sweets and toys to keep the kids occupied while you deal with the important stuff! After sale service has been excellent too, would definitely recommend to friends and family.
Geoff Barratt
we bought our citroen grand from roadstar just this month we are very happy with the car I would like to say thank you to sales and the rest of the after sales staff who were very professional. I will be back and recommend any one to take a look at roadstar cars thank you all
Irene Hand
We bought our car from Roadstar a couple of months ago and fully intended to leave a review at the time but didn\'t get round to it, so here it is. We were very pleased with the service we received from all of the staff we came into contact with and a couple of months on we\'re still delighted with the car! We feel we got good value for money and wouldn\'t hesitate to recommend this dealer.
Heather Reid
I am extremely happy with the car I\'ve purchased - it looked just as amazing as in the website photos. I\'m even more impressed with the exceptional after-sales service I received - both professional and personable. The whole experience has been a pleasure. I highly recommend Roadstar. A*!
David Fisher
Excellent after sales service provided by Roadstar. You guys have added extra value and enjoyment to my purchase. Great telephone manner and professional care. It is a pleasure to deal with you. Thank you.
Heather Watts
I just want to say that the service I have received from Roadstar has been fantastic. I cannot thank you enough for the time and help you have taken on me and the car even after the purchase, I would certainly not hesitate to use you again in the future.
Z.Ahmed
Thank you for all your help the car is amazing and I'm happy with the purchase .
Your customer service is exceptional, your replies to my emails were instant.
Your one company who knows how to do the job correctly and professionally.
Jon Dalton
I wanted to just say that the service from yourself and your dealership has been superb, everything you said would be delivered has been delivered and in a very professional and courteous manner, the car looks fantastic and all documents and keys have been received.

Thanks again and best regards
Jennifer
Just thought I would send you a quick line to show my appreciation to the team for the very professional way that you conduct yourselves. I am very impressed by the way I was treated from the first enquiry I made for the audi A3. I can honestly say that you have got a customer for life. Hope the new premises goes well for you all.
Many many thanks
Roman Tsiuba
Bought a Q7, car was great and service was super
Jake Spears
Outstanding service was provided, delightful with their team and company. I shall be recommending RoadStar to all my peers as it was a pleasant experience.
Yebanji Naiyeju
Excellent service received from this company and the staff were very friendly and helpful. Will recommend.